Online games help center

The purpose of this page is to help you to find a response to your problem.
  • First look the autochek to have a primary diagnosis.
  • If the primary diagnosis isn't enough, look for your question in the list.
  • Lastly, you can write to Dr Hebi and expose your problem.

Auto-check.

Java is not enabled on this computer. The games will not run.
Click here to know how to enable java on the most current browsers.
Look at a first diagnosis. If you see a green rectangle, all is good.
If you see a red rectangle, java is not enabled on your navigator. Go to the option menu of your browser to enable java
If no rectangle appears or if you see a box with three forms (rectangle,triangle,circle ), the java machine is not installed on your computer. click here.to see how to install it.

If you see some orange square, the java is enabled on your machine but your security parameters or you AOL configuration, for example, can prevent some games to run
.

Most asked questions list

You say there is a new version of a game, but I still have the old's one ( 2007-04 )
What are the requirements to play the Arcade Village games ?
How to enable java on the most current browsers ?
How to download Java ?
I have an AOL mail, account, why don't you answer my mail ? ( 2006-03 )
Problem to run games with AOL / how to configure AOL to run online games
Problems with Windows XP
There is no sound playing in the games ( October 2005 )
I have the shockwave ( flash ) plugin, will the game run ?
Why the keyboard doesn't respond ?
Why my best scores are not saved, how to activate the cookies ?
How do I put my name on the highscores list ?
I have a new browser or a new java version. Some games do not work anymore
Can I play the games with my joystick ?
What is Internal Serveur Error 500

Ask Dr Hebi

If you didn't find an answer to your problem, click here to ask Dr Hebi.